INNO K Hooks - Heavy Duty Stainless Steel Hanging Hooks (100-299 Pack) - Perfect for Garage, Kitchen, Bathroom & Retail Storage Organization

I made an investment in Inno bars, pads and a stay rack based on the Inno online guide for my vehicle. Disappointed when I put it together that the solution didn't use the vehicles fixed attached points built into the roof. Contacted Inno to figure out what I did wrong. Shocked at the response! I didn't do anything wrong. Inno just decided for a 5 Series not to use the fixed attachment points. Rather than address the situation Inno Customer Services makes excuses for not using vehicle manufacture attachment points. Quote from Inno Customer Service ..."I apologize however I’m not sure why the standard 5 series doesn’t use the fixed points. The fits are usually done in japan or at least by the Japanese engineers in the states. My best guess is that the fixed points in the standard 5 series didn’t have a match for the fitting we had for fixed point system therefore we had to use the IN-SU system which normally utilizes the door jams."When Inno is asked additional questions they unprofessionally don't respond. With this kind of customer service and fitment look into competitors like Thule that will respond. Based on my experience Inno simply doesn't deserve my business. Poor engineering and abysmal customer service.Fits perfectly. The key is to add a small amount of wax where the hooks meet your door frame to prevent permanent scuffing. My third set of hooks for three different vehicles and have never been let down.Purchased the cross bars and towers separated. These fit on my 2013 Prius well and have so far seen a fair amount of use with no incident - they don't even impact that paint job in any visible way.Great fitBought the rack elsewhere, and the fit kit here. I like it more than my Yakima rackReally love my Inno roof rack! Excellent fit and top quality.They fit great and did the job for my Toyota!This hook set is for 07-11 civic. Works perfectly